Our sole focus is to help you groom and grow your people. And this is because, your people are the biggest asset you have as an organization.
Fordax is Registered in Nigeria and the United Kingdom; Fordax is institutionally approved by the Department of Higher Education (Ministry of Education), Nigeria; Fordax is Institutionally Accredited by the Accreditation Board for International Standards, ABIS United Kingdom; Fordax is Certified by the International Organization for Standardization (ISO 21001) in Educational Management System; Fordax Certificates are endorsed by Pacific Certifications
Whether you’re interested in enhancing your skills in customer service, customer care, customer relations, front desk, or secretarial services; or you’re an entrepreneur looking to sharpen your edge with excellent customer delivery experience in your business, this course is designed for you.
This comprehensive customer service training course is designed to equip you with the skills and knowledge needed to deliver exceptional service that exceeds customer expectations.
This course is designed to equip professionals with the knowledge and skills necessary to sell their services effectively. Through interactive sessions and real-life case studies, participants will learn how to develop a sales strategy, build a personal brand, and establish a strong network to generate leads and close deals. They will also learn how to overcome objections and maintain long-term client relationships.
You’ll learn sales and marketing by performing practical tasks and role plays. Every week, students are given some real life marketing tasks that helps them learn by doing. They also engage in role playing as a way to internalize the discipline and skills needed to sell in the real world. At the end, before you graduate, you must have built your skills by performing tasks around your business or products.
Every students gets a coach assigned to him or her for assistance outside the classroom. Your coach will assist you to perform your tasks and be able to put what you learned to action.
We organize physical classes in our training centers in Lagos, Abuja and Uyo.
We organize virtual classes for clients looking to learn online.
We work with organizations and companies to design a tailored training and coaching program that addresses their specific needs.